Mortgage Help For America
mortgagehelpforamerica.com
Mortgage Help For America Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mortgage Help For America has 5.0 star rating based on 2 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Eugene J Bcr
Did not give my 3500 back when he failed lost my home.
Attorney General stated only reason they cannot help me because no response back from the company.How ever there will be a judgement on file.
Reason of review:
Poor customer service
Anonymous
Scam artists!
This company and its "president" Neal Van screwed my parents over. They promised the world and literally guaranteed they would save them hundreds of dollars off their mortgage and they would talk to their mortgage company directly and negotiate terms. After my dad forked over $500 that he didnt have because he can only work parttime due to a disability. He claimed he called and could do nothing. All the guarantees went out the window along with the money. We tried calling the company and reached a rude receptionist that told us basically theres nothing they could do. They refuse to return our calls and refuse to give us back our money
1 comment
Bryceson Dtm
THANK YOU MORTGAGE HELP FOR AMERICA
This company is amazing. They worked so hard and delivered on their promises to save my house. I have been reading these comments where you call them a scam. The only people who are a scam are you people who do not work with them to give them what they need to answer their calls. If they are bust and cant answer your car they are busy they are a large company who help save home in NJ and NY. The main boss Neal travels himself to every house if that is not dedication I don't know what is! You should be ashamed of yourself for calling this company a scam when they do everything in their power to help save your homes!
Reason of review:
Good customer service
1 comment
Anonymous
Tabernacle, New Jersey
Financial Services for America/Tri-State Relief
I really wished I had researched this scam of a company formerly known as Financial Services for America and presently known as Tri-State Relief owned by the trickster Neal. I would've saved my $3500 and put it toward my mortgage instead. They guaranteed a reduction in payments as a whole but instead I am paying 1,000 more per month. I sent in all paperwork as requested. And when i asked what happened to the reduction I was told by the staff member Cathy to sell my house if i wasn't satisfied with the result. I am highly unsatisfied and am telling everyone about the poor service and lies. They can keep their smoke filled office and their scams. But I'll surely pass it on how horrible they are. They'll probably be changing their name soon if they haven't already.
Reason of review:
Not as described/ advertised
4 comments
Anonymous
Newark, New Jersey
Financial Help for America and Mr. Neil's scam
Neil had the courage to write on my modification contract that a modification was "guaranteed". He "guaranteed" something he knew could not deliver. These people have no idea what they are doing. He took me for a fool feeding on my need on a modification on a mortgage under water and illness in the family. What was delivered: a sheriff sale!!! Safe your money and stay away from this scam. But it is election time, and the ATTORNEY GENERAL OFFICE will hear from us, tv and radio news people loves this kind of story, do not give up...keep fighting. The very least Neil can do is return our money. He failed to delivered services paid for mortgage modifications.
Reason of review:
Poor customer service
5 comments
Anonymous
This man neal need to make on his promise.
I have contacted the better business and also the attorney general office and It seem like they do Not care and he ripping off senior this man neal said he was going to send my money back and this has been going on from 2013. I hope you are reading this neal. he have taken 2500 dollar from me and my husband you really do not care what you have done to us we end up losing our home.you should no this god does not like ugly. my next step is writing to President. you would like if some took your money beverly
Cons:
- Poor
Reason of review:
Poor customer service
1 comment
Anonymous
Redmond, Washington
Mortgage Help For America Mortgage Modification Review
My name is Mr Littlejohn.I had a problem they fixed it.I got my modification as they said I would.No complaints
Reason of review:
Poor customer service
Anonymous
Camden, New Jersey
Review
they took 3500 three thousand five hundred dollars from me and never got the modification they said they would get for me or i would get all my money back. they never gave me my money back and now they dont answer the phone. i have contacted better business and filed with them. i also filed with the attorney general office and consumer affairs. all i want is my money back. give me my money back. also they changed their name to finance help for america.
9 comments
Anonymous
New York, New York
Money Refund Review
My name is Mr Alston they had my money almost a year.Now they say they can't help me been calling Neal no response.All I want is a refund of my money.
Anonymous
Camden, New Jersey
Mortgage Help For America Mortgage Modification Review
my name is Joan Kingsland . I want everyone to know it has been 4 months. I still have not received a refund lies lies lies . they now have a new name Finance help for america and they still state 100 percent garentee all your money back if they can not get you a modification. LIES LIES LIES GIVE ME MY MONEY BACK Joan
Angila Aeg
Camden, New Jersey
They lost my house - we were scammed
We paid almost $4000 for this company to lose our house for us! We worked with them for over a year. At the initial meeting we were told people would be in weekly contact with us to review progress, that they could absolutely help us, that they consistently got 2% interest rates, on and on. ALL LIES! I had difficulty ever reaching the person assigned to our case - (supposedly she was their top account person!) she was either on another call, in a meeting or would call me back, etc. That RARELY happened and when it did I found her to be short, curt, rude, egotistic, arrogant and full of lies! On our second call she started yelling at ME!!! During the course of our interactions I spoke to the owner of the company once - second time I tried his cell phone was no longer in service and even when I left messages I was NEVER able to get him again. We gave this company everything they requested in regards to paperwork or money! We were assured EVERY phone call (when I could make contact which was rare) - "things were progressing; they were fine" Right up to a week before we received the sheriff's sale notice, that's what we were told. Our attorney said there was NO WAY they could deliver on what they said and it was an "out and out case of FRAUD". We were scammed; they CANNOT do what they say they will do in the majority of cases. All they are interested in is money - example - when they wanted ANOTHER $750 for THEIR "guys" to do a P & L statement - my CPA's wasn't good enough. I was told "somehow, their guys make the numbers work". We were lied to from the initial meeting until a week before the sheriffs sale notice. Right now the State Attorney General's Office has so many complaints against this company they already have an investigator assigned to them!!!!!!! Check it out for yourself! I am devastated more than anyone can imagine. This company was hired to SAVE my house (which they said they could do time and time again)! Instead, because they didn't do what they said they would or could I have to move out of my home, not just a house, but my home! Don't EVER trust YOUR HOME to this company.
Loss:
$4000
6 comments
Anonymous
Mount Laurel, New Jersey
Mortgage Help for America...Not a scam!
This company has literally saved my home and life! My bags were packed awaiting a sheriff sale and they saved my home! These complaints below are either false, from different companies competing, from customers who didn't follow the process like i did, or from a disgruntled employee. I've had nothing but a great experience from Mortgage Help for America. And "maureen" was my processor and was nothing but nice, and accommodating! Neal as well was very helpful and understanding of my plight, especially when it came to making payments, they work WITH you! Not against you! Ask for their references before you judge for yourself! They have helped thousands of people!
2 comments
Anonymous
New York, New York
Scam...Scam...Scam company
Stay away from this company, They have zero or no experience in this line of business. They promise you the world and do nothing. maureen made numerous mistakes and then blamed everyone else not to refund the money the customer lost. They will never...ever refund money for the not getting you modified..even though they promised you in writing!! Check with the Suffolk County District Attorneys office, the New York State Attorney Generals Office and the Post Master General... they have unanswered complaints with all off them. The owner neal....beware as you have been worned!! Stay away or you will be the one to blame!
Loss:
$3000
Anonymous
New York, New York
Dont Fall For This Company
They promise you a full refund if they dont get you a modification... yea and Neal the owner will promise you on the phone. Dont believe them they will *** and say sorry its your fault. Maureen had little or no experience in working with mortgage companies and it will cost you in the end. They are in NJ so getting your money back is hard without filing a complaint with the State Police. They are now registered as a bad company with the District Attorney and the State Attorney General...this is a realestate business that went bad and they just went into business. Dont look at the NJ BBB, many complaints are in dispute and people give up.
Loss:
$3100
Anonymous
New York, New York
Mortgage Help For America - NJ
Stay away from this modification company... hey start out strong and then leave you while you are having monthly meetings with your mortgage company. If they do make a mistake, they will not refund the fee's paid and will deny and wrong doing. I will have to hire an attorney to fix what they did...and ohh...if you have a second mortgage you better take care of that yourself because they will not contact them as promised resulting in a lien on your home and the denial of the first mortgage. They start by telling you how good their BBB rating is and then I checked it to find 11 more complaints unresolved.
2 comments
Anonymous
New York, New York
Not A Forensic Company!!!
Wow... they blow clouds and smoke at you while you are working with them but they are no more than a group that tries to negotiate with your lender. They are not a forensic firm because if they had been they would have found the two unsigned documents on my mortgage.They will lie to the BBB to close out complaint files and in fact are very unqualified to be in the business that they are. If you want to keep your house find a law firm or work with your mortgage company, use this company if you want to loos your house.
Loss:
$3000
1 comment
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what else did they do for besides take your dad money? I would like to know more of they told you of the process?