Eugene J Bcr

Did not give my 3500 back when he failed lost my home.

Attorney General stated only reason they cannot help me because no response back from the company.How ever there will be a judgement on file.
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Reason of review:
Poor customer service
Anonymous

Scam artists!

This company and its "president" Neal Van screwed my parents over. They promised the world and literally guaranteed they would save them hundreds of dollars off their mortgage and they would talk to their mortgage company directly and negotiate terms. After my dad forked over $500 that he didnt have because he can only work parttime due to a disability. He claimed he called and could do nothing. All the guarantees went out the window along with the money. We tried calling the company and reached a rude receptionist that told us basically theres nothing they could do. They refuse to return our calls and refuse to give us back our money
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1 comment
Guest

what else did they do for besides take your dad money? I would like to know more of they told you of the process?

Bryceson Dtm

THANK YOU MORTGAGE HELP FOR AMERICA

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This company is amazing. They worked so hard and delivered on their promises to save my house. I have been reading these comments where you call them a scam. The only people who are a scam are you people who do not work with them to give them what they need to answer their calls. If they are bust and cant answer your car they are busy they are a large company who help save home in NJ and NY. The main boss Neal travels himself to every house if that is not dedication I don't know what is! You should be ashamed of yourself for calling this company a scam when they do everything in their power to help save your homes!
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Reason of review:
Good customer service
1 comment
Guest

true

Anonymous
map-marker Tabernacle, New Jersey

Financial Services for America/Tri-State Relief

I really wished I had researched this scam of a company formerly known as Financial Services for America and presently known as Tri-State Relief owned by the trickster Neal. I would've saved my $3500 and put it toward my mortgage instead. They guaranteed a reduction in payments as a whole but instead I am paying 1,000 more per month. I sent in all paperwork as requested. And when i asked what happened to the reduction I was told by the staff member Cathy to sell my house if i wasn't satisfied with the result. I am highly unsatisfied and am telling everyone about the poor service and lies. They can keep their smoke filled office and their scams. But I'll surely pass it on how horrible they are. They'll probably be changing their name soon if they haven't already.
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Reason of review:
Not as described/ advertised
4 comments
Guest

almost called them, thank you for warning

Guest

This company is no scam! They helped save my house when I was 6 years behind.

My family and I have a place to live because Neal and the amazing people at his office helped me. I live over 1.5 hours away and Neal personally drove to my house to see me.

Guest
reply icon Replying to comment of Guest-1368522

Thank you for your review. People are so quick to write negative but for some reason don't bother when it's positive.

Guest
reply icon Replying to comment of Guest-1535820

Liz, the positive reviews are written by employees of Mortgage Help For America. Hope this helps.

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Anonymous
map-marker Newark, New Jersey

Financial Help for America and Mr. Neil's scam

Neil had the courage to write on my modification contract that a modification was "guaranteed". He "guaranteed" something he knew could not deliver. These people have no idea what they are doing. He took me for a fool feeding on my need on a modification on a mortgage under water and illness in the family. What was delivered: a sheriff sale!!! Safe your money and stay away from this scam. But it is election time, and the ATTORNEY GENERAL OFFICE will hear from us, tv and radio news people loves this kind of story, do not give up...keep fighting. The very least Neil can do is return our money. He failed to delivered services paid for mortgage modifications.
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Reason of review:
Poor customer service
5 comments
Guest

Same thing happen to my family, He stole 3200.00 and never delivered no loan mod. I called when I received the letter that they were going out of business.

I told Mr. Neal that I would like my money back beings that this was a "GUARANTEED" LOAN MOD. He yelled and hung up on me.

What a scam!!! If anyone has away of getting they money back please let me know.

Guest

Wow.

I'm amazed at what I am reading, This man Neal and company saved my home. And I am 2 hours away from this guy.

He took the time to come see me at my home. Not only did he guarantee me, but they delivered ! The best 3,500 I invested.

Lowered my mortgage and saved my home. I'm extremely greatful and Happy with Mortgage Help Of America.

Guest

Are you both legit retarded? This guy saved my house FROM A SHERIFF SALE!

you all are probly pissy and messing his name up becuase you messed up your own deal, or didnt send them the documents needed, or in some way just messed it up.

Quit ruining this mans name because he does run a legitimate buisness!! -SATISFIED customer

Guest

did same for me hes a *** scam artist tell you what ever you want to hear and when time comes they do what you could do yourself prob why hes got a big body guard at the office which looks like it should have wheels on it to relocate quick dont get involved he lies and you can do it yourself

Guest
reply icon Replying to comment of Guest-1229217

The exact same thing happened to me these people are a bunch of *** charged me $3,200 had my case for 8 months and did not do anything one day I got a notice of Sheriff's sale now they're going to hear from my fraud attorney Mister van I'm not putting up with your rip-off *** I want my money back and if I can put your *** out of business I'm going to ***

View more comments (4)
Anonymous

This man neal need to make on his promise.

I have contacted the better business and also the attorney general office and It seem like they do Not care and he ripping off senior this man neal said he was going to send my money back and this has been going on from 2013. I hope you are reading this neal. he have taken 2500 dollar from me and my husband you really do not care what you have done to us we end up losing our home.you should no this god does not like ugly. my next step is writing to President. you would like if some took your money beverly
View full review
Cons:
  • Poor
Reason of review:
Poor customer service
1 comment
Guest

Maybe you didn't get a deal because you didn't get all of your documents in like the company needs. But myself and the many people who did have their homes saved by this company, had them saved because we got them the things they needed to save our homes and answered their called when they called daily. Don't trash this company just because you didn't do what you were supposed to do!

Anonymous
map-marker Redmond, Washington

Mortgage Help For America Mortgage Modification Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My name is Mr Littlejohn.I had a problem they fixed it.I got my modification as they said I would.No complaints
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Reason of review:
Poor customer service
Anonymous
map-marker Camden, New Jersey

Review

they took 3500 three thousand five hundred dollars from me and never got the modification they said they would get for me or i would get all my money back. they never gave me my money back and now they dont answer the phone. i have contacted better business and filed with them. i also filed with the attorney general office and consumer affairs. all i want is my money back. give me my money back. also they changed their name to finance help for america.
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9 comments
Guest

Yes, Neal Van. Correct name & number

Guest

My name is George Melanchuck. I was trying on my own for 3.5 years of battling with Wells Fargo to do what they did for me.

I had three mortgages and I was 3.5 years behind on my payments and Neal came out to meet with my at my house and signed me up and they got my second and third mortgage reduced from $ 101,000 down to a settlement of $15,000. My first mortgage payment was reduced by over $800 per month.

Guest

Hi is it Neal van now tri state financial relief?

4 Linda lane suite a

Southampton Nj

608388****

Guest

I also was swindled out of $3200.Did you get the matter resolved.if so please

Contact me @ vizzie12@***.com.

Guest

=]

does anybody know how to get a hold of these jokers if so plz post a number I also need to talk to these people

Guest
reply icon Replying to comment of Guest-1007353

I called for help and they said that he will get me modified here is a number that I have . 609388**** please email me at antjojo@***.net to let me know if you get through to them

Guest
reply icon Replying to comment of Guest-1007353

609-594-****

Guest
reply icon Replying to comment of Guest-1603012

March 20 2019 Financial services for America 609-388-**** Ryan Van 609-781-**** cell

Guest
reply icon Replying to comment of Guest-1007353

609-388-**** Financial services for America

View more comments (8)
Anonymous
map-marker New York, New York

Money Refund Review

My name is Mr Alston they had my money almost a year.Now they say they can't help me been calling Neal no response.All I want is a refund of my money.
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Anonymous
map-marker Camden, New Jersey

Mortgage Help For America Mortgage Modification Review

my name is Joan Kingsland . I want everyone to know it has been 4 months. I still have not received a refund lies lies lies . they now have a new name Finance help for america and they still state 100 percent garentee all your money back if they can not get you a modification. LIES LIES LIES GIVE ME MY MONEY BACK Joan
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Angila Aeg
map-marker Camden, New Jersey

They lost my house - we were scammed

We paid almost $4000 for this company to lose our house for us! We worked with them for over a year. At the initial meeting we were told people would be in weekly contact with us to review progress, that they could absolutely help us, that they consistently got 2% interest rates, on and on. ALL LIES! I had difficulty ever reaching the person assigned to our case - (supposedly she was their top account person!) she was either on another call, in a meeting or would call me back, etc. That RARELY happened and when it did I found her to be short, curt, rude, egotistic, arrogant and full of lies! On our second call she started yelling at ME!!! During the course of our interactions I spoke to the owner of the company once - second time I tried his cell phone was no longer in service and even when I left messages I was NEVER able to get him again. We gave this company everything they requested in regards to paperwork or money! We were assured EVERY phone call (when I could make contact which was rare) - "things were progressing; they were fine" Right up to a week before we received the sheriff's sale notice, that's what we were told. Our attorney said there was NO WAY they could deliver on what they said and it was an "out and out case of FRAUD". We were scammed; they CANNOT do what they say they will do in the majority of cases. All they are interested in is money - example - when they wanted ANOTHER $750 for THEIR "guys" to do a P & L statement - my CPA's wasn't good enough. I was told "somehow, their guys make the numbers work". We were lied to from the initial meeting until a week before the sheriffs sale notice. Right now the State Attorney General's Office has so many complaints against this company they already have an investigator assigned to them!!!!!!! Check it out for yourself! I am devastated more than anyone can imagine. This company was hired to SAVE my house (which they said they could do time and time again)! Instead, because they didn't do what they said they would or could I have to move out of my home, not just a house, but my home! Don't EVER trust YOUR HOME to this company.
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Loss:
$4000
6 comments
Guest

I have signed up with Neal Van .. I'm worried after reading all this negitive comment on he ! My email is debbiescirrotto@***.com if any one has any comments on Neal Van Thank you !

Guest

These people did all they could to help and and save my house and they did just that. If you lost your house it is your own fault.

They were always so accommodating whenever I would call.

You must also realize that they are a company and have MANY clients calling on a daily basis so if they cannot talk to you 3 times a day you should take that is a GOOD sign because it means they are busy and not just sitting around on their *** like you people who clearly don't work or make enough money to pay your mortgage.

I was a HAPPY CUSTOMER.

Guest

Hi can you tell me more about this I can be reached at antjojo@***.net I met with them on Friday

Guest
reply icon Replying to comment of Guest-1126805

My attorney, who looked into this, told us it was a case of fraud, that we were flat out lied to. We tried to be in constant contact with them but they were also very hard to reach or get return calls from.

When they first came to our house they lied to us too (although we didn't know it at the time). We constantly asked if there was anything else they needed; did they need us to talk to the mortgage company, etc. We were told time and time again "everything's fine; it's progressing". A friend of mine also used them but our attorney was able to save her house just in time.

The same thing almost happened to her.

There are other companies that are legit. I would not walk away, but RUN as far and as fast as you can from this company!

Oak Buj
reply icon Replying to comment of Guest-1126912

Who did you end up using

Guest

You lost your house! If you don't pay your mortgage for 5 years of course you are going to lose your house!

You can blame whoever you want but YOU DIDN'T PAY YOUR MORTGAGE for years before you went to some company to save you! If you were so worried about losing your home why didn't you hire a lawyer like most people. To cheap! I get tired of reading all these reviews when the only person you should be looking at his yourself.

You are most likely a dead beat who didn't pay his mortgage and never saved any money!

Probably got credit card debt galore. Typical.

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Anonymous
map-marker Mount Laurel, New Jersey

Mortgage Help for America...Not a scam!

This company has literally saved my home and life! My bags were packed awaiting a sheriff sale and they saved my home! These complaints below are either false, from different companies competing, from customers who didn't follow the process like i did, or from a disgruntled employee. I've had nothing but a great experience from Mortgage Help for America. And "maureen" was my processor and was nothing but nice, and accommodating! Neal as well was very helpful and understanding of my plight, especially when it came to making payments, they work WITH you! Not against you! Ask for their references before you judge for yourself! They have helped thousands of people!
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2 comments
Guest

I called them last week and met with Neal can you please contact me at antjojo@***.net to discuss this

Guest

Bank of America has to help a few to stay out of Prison, you sir just happen to be one of the few they have helped for what ever reason. Do you have some family or Connections with BOA?

They were given $48,Billion tax payer money to help Millions, they have actually helped a few Thousand customers save there homes.

They decided they could make more money Flipping houses not having to Waite 25-30 years to get the money. All I can say is consider yourself Very Lucky.

(A Former BOA Employee...)

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Anonymous
map-marker New York, New York

Scam...Scam...Scam company

Stay away from this company, They have zero or no experience in this line of business. They promise you the world and do nothing. maureen made numerous mistakes and then blamed everyone else not to refund the money the customer lost. They will never...ever refund money for the not getting you modified..even though they promised you in writing!! Check with the Suffolk County District Attorneys office, the New York State Attorney Generals Office and the Post Master General... they have unanswered complaints with all off them. The owner neal....beware as you have been worned!! Stay away or you will be the one to blame!
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Loss:
$3000
Anonymous
map-marker New York, New York

Dont Fall For This Company

They promise you a full refund if they dont get you a modification... yea and Neal the owner will promise you on the phone. Dont believe them they will *** and say sorry its your fault. Maureen had little or no experience in working with mortgage companies and it will cost you in the end. They are in NJ so getting your money back is hard without filing a complaint with the State Police. They are now registered as a bad company with the District Attorney and the State Attorney General...this is a realestate business that went bad and they just went into business. Dont look at the NJ BBB, many complaints are in dispute and people give up.
View full review
Loss:
$3100
Anonymous
map-marker New York, New York

Mortgage Help For America - NJ

Stay away from this modification company... hey start out strong and then leave you while you are having monthly meetings with your mortgage company. If they do make a mistake, they will not refund the fee's paid and will deny and wrong doing. I will have to hire an attorney to fix what they did...and ohh...if you have a second mortgage you better take care of that yourself because they will not contact them as promised resulting in a lien on your home and the denial of the first mortgage. They start by telling you how good their BBB rating is and then I checked it to find 11 more complaints unresolved.
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2 comments
Guest

They are under investigation by the NYS Attorney General and other agencies. They will do you wrong and blame it on you :( :(

Guest
reply icon Replying to comment of Guest-684680

I find it funny all these complaints from "different people" come from the same place.....And i checked with the NYS Attorney general...There is NOR has there ever been any investigation into this company. Either you are a customer who messed up your own mod, or your the disgruntled employee, Billy Juliano, who was fired very shortly after hire for being a crackhead drug addict who robbed the company and is most like posting all these comments over the web!

This company Saved my House, and my Aunts properties. stop spreading lies about a good family owned buisness!!

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Anonymous
map-marker New York, New York

Not A Forensic Company!!!

Wow... they blow clouds and smoke at you while you are working with them but they are no more than a group that tries to negotiate with your lender. They are not a forensic firm because if they had been they would have found the two unsigned documents on my mortgage.They will lie to the BBB to close out complaint files and in fact are very unqualified to be in the business that they are. If you want to keep your house find a law firm or work with your mortgage company, use this company if you want to loos your house.
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Loss:
$3000
1 comment
Guest

are they legit?

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